Exclusive One-Day Course to Sharpen Your Communication for Clearer, More Effective Conversations

Virtual Classroom Live

Communicating for Clarity

Clear communication is critical for both organizational success and personal effectiveness. This highly practical course teaches participants how to structure messages, listen actively, and adapt communication to meet both personal and audience needs. Through proven models, interactive exercises, and guided practice, you'll develop the confidence and skills to ensure your message is heard, understood, and acted upon. 

Completion of prework (assigned one week prior to class) to be brought to the session 

We’ve teamed up with Global Knowledge (GK)—a worldwide leader in professional IT training and certifications and part of the Skillsoft family to bring you targeted, high-impact, industry-relevant courses to help you advance your skills and achieve your career goals.

While you'll enroll and check out through Codecademy, your course experience—including instruction, materials, and support—will be delivered by Global Knowledge. Global Knowledge offers courses designed to help you sharpen your skills, boost your credentials, and move your career forward.

Do you want to improve clarity and effectiveness in your communication?

Ideal for professionals aiming to sharpen how they express ideas and ensure their messages are understood.

Do you want to make sure your intended message is the message received?

Perfect for anyone looking to reduce misunderstandings and engage listeners more effectively.

Adapt your messaging to meet both your needs and those of others.

Organize information to encourage understanding and listener engagement.

Create communication that captures attention and drives action.

Use questions to explore perspectives and gather valuable insights.

Show genuine interest and understanding to strengthen communication.

Identify actions that either enable or hinder clear communication.

Develop habits that minimize misunderstandings and improve connection.

Key concepts

1

Message Structuring for Clarity and Impact

2

Audience-Centered Communication

3

Active Listening and Feedback Techniques

4

Questioning and Dialogue Skills

5

Practical Communication Practice and Habit Building

Communicating for Clarity

1

Defining Personal and Program Objectives 

2

Reflecting on Your Experiences with Clear Communication 

1

Beyond Words: Understanding Communication Complexity 

2

The Model for Clear Communication 

3

The Role of Facts, Episodes, and Feelings in Memory and Clarity 

4

Applying the Facts, Episodes, and Feelings Framework 

1

Identifying Personal Needs in Communication 

2

Applying the KUBA Model for Clarity 

3

Considering Others' Needs Using KUBA 

4

Integrating Personal Needs and KUBA for Clearer Messaging 

1

Core Communication Factors 

2

Questioning Techniques 

3

Encouraging vs. Discouraging Behaviors 

4

Active Listening and Response Strategies 

5

Listening Skills Assessment 

1

Practical Application and Guided Practice 

2

Case Study Exercise 

3

Personal Action Plan: My Commitment to Clarity